Hacked, locked or disabled account?
Human-led assistance for compromised, inaccessible and impersonated social-media accounts — case assessment, evidence preparation, platform escalation support and post-recovery security. Outcomes are best-effort and subject to review.
Assistance is best-effort and subject to case review. We never collect passwords, one-time codes, authenticator secrets, backup codes or private keys through this website.
Problems we review
- Hacked account
- Changed email or phone
- Lost 2FA or backup codes
- Locked account
- Disabled or suspended account
- Rejected appeal
- Business account issue
- Impersonation
Platform pages
Eligibility
- You can show a credible claim of ownership or legitimate control of the account or brand
- The problem is takeover, lockout, disablement, rejected appeal or impersonation — not a request for unauthorised access
- You accept that outcomes are best-effort and decided by the platform
- You will not be asked to paste passwords, OTP codes, backup codes or private keys into our form
Who this is for
- Creators and public-facing individuals
- Founders and operators
- Businesses and brands
- Professionals whose work depends on the account
- High-value personal accounts
What we need from you
- Platform and account URL
- Issue type and incident date
- Ownership evidence (how you can show it is yours)
- Previous recovery attempts
- Screenshots and official platform messages (shared later by email if needed)
- Contact details
What we never ask for
- Account passwords
- One-time passwords or SMS codes
- Authenticator secrets
- Backup or recovery codes
- Private keys
How it works
- Submit your case. Tell us the platform, account URL, issue and what you have already tried.
- Case review. We qualify the case. Not every submission is accepted.
- Recovery assistance. If accepted, we work the evidence path and platform processes with you.
- Secure the account. After access returns, we harden MFA, sessions, recovery contacts and connected apps.
Why it matters
- A compromised handle is often the next attack surface: customers, staff and family already trust messages from that identity
- Attackers who change email, phone or 2FA can keep posting, messaging and running ads while you wait on self-serve flows
- Impersonation accounts can extract money or data from your audience even when your original login still works
- Business and creator accounts often sit next to ads, shop and admin seats that keep bleeding until sessions are revoked
After access returns
- Revoke unknown sessions and connected apps
- Rebuild MFA with an authenticator you control; retire attacker recovery contacts
- Audit email forwarding, authorised admins and linked business assets
- Decide whether audience notification is needed if fraud went out under the account
Frequently asked questions
Do you guarantee recovery?
No. Assistance is best-effort. Outcomes depend on the platform, account history and available evidence. Case acceptance is subject to review.
Can you access the account for me?
We do not take unauthorised access to platform accounts. We help you prepare evidence and work legitimate recovery channels.
What happens after I submit a case?
We review the submission and reply. If we need screenshots or notices, we will ask by email. If we cannot help, we will say so.
How long does recovery take?
There is no fixed public SLA. Platform queues and evidence quality dominate the timeline.
Request a recovery case review
Best-effort assistance only. Asking for a review does not guarantee acceptance or reinstatement. Never send passwords, OTP codes, backup codes or private keys — not here, and not to anyone claiming to recover an account on your behalf.